This will allow other's who have the same issue to find the solution also. Please let me know if I answered your question by clicking the 'Thumbs up' if the troubleshooting steps in this post resolved the issue for you please click the 'Accept as Solution' button. Select Windows 8/8.1 operating system from the drop-down menu and proceed with the installation.Check the box ‘Run this program in compatibility mode for’.
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Download the driver from the HP Support Page (I can provide the download if you re-post the Model Number).The last option I can think of would be to: Once this is done, restart the Notebook twice and check if the issue persists.Follow the on-screen instructions to run the troubleshooter. Select View all on the top left corner.ĥ.Type troubleshooting in the search bar.If those do not work, p lease run the Hardware and Devices troubleshooter: You could try to right Click on the sound icon and select Playback devices.
Have you tried to restart the Notebook while the HDMI cord is plugged in? I've had to do that before to get mine to work. I wanted to reach out to you and help! I understand that you cannot use HDMI since you had upgraded to Windows 10 on your HP G62 Notebook PC.Ĭan you hear either sound or see a video when using HDMI?
Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from HP and the community! I read your post on the HP Support Forums.
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